Your Privacy Matters
We respect your right to privacy. This Privacy Policy from KingsGroup Sookool explains how Golden Track Reels collects and handles your personal data.
This policy is effective as of 2026-04-20. For privacy questions, reach our team at supportteam@pineshadepicnic.com.
Golden Track Reels is a mobile game. By downloading or using it, you agree to the practices described in this policy.
We take a privacy-by-design approach: collect only what we need, protect what we have, and never sell your data.
> Note: This app is suitable for users of all ages.
We may update this policy from time to time. We will notify you of significant changes via the app.
Contact KingsGroup Sookool at our support team with any questions about this policy.
Types of Data We Collect
We want to be upfront about what data we collect. Below is a full picture of the information Golden Track Reels may access.
Automatically Gathered Information
Our systems collect the following information each time the app is used:
- Device hardware and software information
- A device-level identifier used for analytics and ad attribution
- In-game behavior data (level progress, session length, feature use)
- Diagnostic information including crash logs
- General geographic area based on IP address
Data You Give Us
If you reach out to our support team, we collect your email address and the content of your messages. We may also collect a username if you create one.
We Do NOT Collect:
- Your precise GPS location
- Your contacts, photos, or files
- Financial information or payment card details
- Heath or biometric data
Third-Party Platform Accounts: Connecting via Game Center (iOS) or Google Play Games (Android) may share platform-level identifiers and game data with us, subject to the privacy policies of those platforms.
We're happy to answer questions about our data practices at supportteam@pineshadepicnic.com.
Using Your Information Responsibly
We use the information we collect to operate Golden Track Reels and make it better. Here's a full picture of how your data is put to work.
Operating the App
Core game functionality requires us to process certain data: delivering game content, saving your progress, processing transactions you initiate, and responding to your support requests.
Product Improvement
Anonymized and aggregated gameplay data helps us understand how players experience Golden Track Reels so we can make it better for everyone.
Safety and Anti-Fraud: We use technical data to detect cheating, account fraud, and other activity that harms the fairness and integrity of Golden Track Reels.
To Communicate With You
- Respond to your support messages
- Send important service notifications
- Notify you of significant policy updates
We do not sell your personal information. We do not share your data with advertisers or data brokers for their own purposes.
Contact KingsGroup Sookool at our support team with any data use questions.
Who We Share Your Information With
We share data with trusted third parties only to the extent required to run Golden Track Reels effectively, safely, and legally.
Trusted Vendors: Companies we engage to help run the game (for example, cloud servers, analytics platforms, and support software) may receive limited data. All are bound by contracts requiring data protection.
Legal Obligations
We may disclose your information if required by law, court order, or government regulation, or to protect the rights and safety of KingsGroup Sookool, our players, or others.
Business Transactions
If KingsGroup Sookool is involved in a merger, acquisition, or asset sale, your information may be transferred to the successor entity, subject to the same privacy protections outlined here.
Bottom line: Your personal data is not for sale. KingsGroup Sookool generates revenue through in-app purchases, not data sales.
Questions about data sharing? Email our support team.
Advertising IDs and Analytics
Golden Track Reels uses tracking technologies to help the app function and to understand how it's being used. Here's what we use and why.
Analytics SDKs
We use third-party analytics SDKs (such as Firebase Analytics) that collect pseudonymous gameplay data. These SDKs identify your device — not your identity — to measure session data and app performance.
Advertising ID (IDFA/GAID): We may use your device's resettable advertising identifier for app attribution. This is a device-level ID that does not reveal your identity.
Your Controls
- iOS: Settings → Privacy & Security → Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- You can also reset your Advertising ID at any time in device settings
Crash Reporting: We use crash analytics tools that automatically collect error logs when the app crashes. This data is used solely to identify and fix technical issues.
We do not use tracking data to serve behavioral advertising inside Golden Track Reels without your explicit consent.
Tracking questions? Contact our support team.
Protecting Children's Privacy
Golden Track Reels is committed to protecting the privacy of children. We comply with COPPA (Children's Online Privacy Protection Act) and applicable international children's privacy laws.
No Data Collection Without Parental Consent
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected data from a child under 13 without consent, we will delete it promptly.
Parental Rights: Parents and guardians may request access to, correction of, or deletion of their child's personal information by contacting our support team. We will respond within 30 days.
Child-Safe Design: Golden Track Reels is designed to be age-appropriate. We minimize data collection, avoid behavioral advertising for children, and disable or restrict social sharing features for younger users.
EU/UK Children (GDPR Art. 8): For users in the EU or UK under 16 (or the lower age set by member state law, minimum 13), we require parental authorization before processing their data.
Parents who have concerns about their child's privacy in Golden Track Reels should contact our support team. We take every concern seriously.
Children's privacy questions: our support team.
Mixed Audience Notice
Our app is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at our support team and we will delete such information promptly.
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Data Subject Rights
Depending on where you live, you have specific rights regarding your personal information. KingsGroup Sookool respects and honors these rights.
Your Rights Include:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to fix inaccurate or outdated information
- Deletion — Request that we erase your personal data
- Portability — Receive your data in a machine-readable format
- Objection — Object to processing based on legitimate interests
California Residents (CCPA): You have the right to know what data we collect, disclose, or sell; the right to delete your data; and the right to non-discrimination for exercising these rights. We do not sell personal information.
To Make a Request: Contact our support team or our support team. We'll confirm receipt within 5 business days and respond fully within 30 days.
Withdraw Consent: Where our processing is based on your consent, you may withdraw it at any time. This doesn't affect the lawfulness of processing before your withdrawal.
Corrections: If you notice inaccurate data — like a wrong email address in your profile — contact our support team and we'll fix it promptly.
We take your privacy rights seriously. Contact our support team anytime.
How Long We Store Your Data
This section describes how long KingsGroup Sookool keeps your information and what happens when the retention period ends.
Account data: Retained while active, deleted within 30 days of your request. Analytics: 90-day rolling window. Support logs: 12 months. Purchase records: Per legal requirements (up to 7 years).
Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.
Requesting Deletion
You can request deletion of your data at any time by contacting our support team. We process deletion requests within 30 days.
Legal Holds: We may defer deletion where data is subject to an active legal obligation, regulatory requirement, or dispute resolution process.
Data retention questions: our support team.
Data Security
Your data's security is important to us. This section describes the technical and organizational safeguards KingsGroup Sookool maintains.
Encryption: All data transmitted between your device and our servers is protected by TLS encryption. Stored data is encrypted at rest using industry-standard algorithms.
Organizational Safeguards:
- Staff receive privacy and security training
- Access to personal data is limited to employees who need it
- We maintain a formal incident response plan
- Third-party processors must meet our security standards
We do our best but no security is absolute. In the event of a breach, we will notify you as required by law and take immediate corrective action.
Breach Notification: If a data breach occurs that is likely to harm your rights, we will notify you without undue delay and, where legally required, notify the relevant supervisory authority within 72 hours.
For security concerns, contact our support team.
Third-Party Tools and Services
Golden Track Reels integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services — leaderboards and achievements: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer — loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Advertising Partners
Golden Track Reels is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
International Transfers
Personal data collected in Golden Track Reels may be transferred to and stored in countries outside your home country. We ensure appropriate protections apply.
KingsGroup Sookool's data processing may occur in the United States, the European Economic Area, or other regions depending on the location of our infrastructure and service providers.
Transfers of EEA/UK personal data to third countries are protected by Standard Contractual Clauses (SCCs). Transfers to countries with EU adequacy decisions rely on those decisions.
Consistent Protection
Regardless of where your data is processed, KingsGroup Sookool applies the same privacy practices and security standards described in this policy.
For more information about international transfer safeguards, including copies of applicable SCCs, contact our support team.
Contact our support team with international privacy questions.
Updating Our Privacy Practices
We occasionally update this policy to reflect new features, legal requirements, or improved data practices. Here's how we handle changes.
How We Notify You
For material changes, we will:
- Display a notice within Golden Track Reels when you next open the app
- Update the 'Effective Date' at the top of this policy
For minor corrections or clarifications, we'll update the policy without a separate notice.
The Effective Date shown at the top of this policy always reflects the date of the most recent update. Older versions are available upon request.
Disagreement with Changes: You're always free to stop using Golden Track Reels if you don't agree with updates. Contact our support team to request account deletion.
For prior versions or update questions, email our support team.
How to Reach Us
Have a privacy question or want to exercise your data rights? KingsGroup Sookool's team is ready to help.
Privacy inquiries → our support team
General support → our support team
We respond to privacy requests within 30 days as required by applicable law. For complex requests, we may extend this by up to 60 days with prior notice.
To Help Us Respond Faster:
- Specify the right you're exercising (access, deletion, correction, etc.)
- Include your account email or username if applicable
- State your country or region
If we're unable to resolve your privacy concern, you have the right to escalate to your local supervisory authority. In the EU: edpb.europa.eu. In the UK: ico.org.uk.
Your privacy matters. Don't hesitate to reach out at our support team.